Privacy Policy
Effective Date: February 27, 2025
Welcome to Elite Epoxy Surfaces. Your privacy is important to us. This Privacy Policy explains how we collect, use, protect, and share information when you visit our website, request a quote, contact us, or use our services.
1. Information We Collect
We may collect the following information:
- Name
- Phone number
- Email address
- Property address
- Project details
- Photos or videos you submit
- Payment information (processed securely through third-party providers)
- Website usage data such as IP address, browser type, pages visited, and cookies
2. How We Use Your Information
We use your information to:
- Respond to quote requests and inquiries
- Schedule estimates and services
- Provide customer support
- Send appointment reminders and project updates
- Process payments
- Improve our website and marketing
- Send promotions or special offers (you may opt out anytime)
- Maintain business records and comply with legal obligations
3. Cookies & Tracking Technologies
Our website may use cookies, analytics tools, and tracking technologies to improve user experience and measure website performance. You can adjust your browser settings to disable cookies.
4. How We Protect Your Information
We use reasonable administrative, technical, and physical safeguards to protect your personal information. However, no online transmission or storage system can be guaranteed 100% secure.
5. Sharing of Information
We do not sell your personal information. We may share information with trusted third parties only when necessary, including:
- Payment processors
- Scheduling or CRM platforms
- Website hosting providers
- Marketing service providers
- Legal or regulatory authorities when required by law
6. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices of those websites.
7. Your Choices
You may request to:
- Access your information
- Correct inaccurate information
- Request deletion of your information where applicable
- Opt out of marketing communications
To make a request, contact us using the information below.
8. Children's Privacy
Our website and services are not directed to children under 13, and we do not knowingly collect personal information from children.
9. Changes to This Policy
We may update this Privacy Policy from time to time. Updates will be posted on this page with a revised effective date.
10. Contact Us
Elite Epoxy Surfaces
Clermont, Florida
Phone: (321) 313-7313
Email: info@eliteepoxysurfaces.com
If you have any questions about this Privacy Policy, please contact us.